Security and privacy are baked into the architecture of Planrow. Here is an overview of the things we do to make sure we are good stewards of any data we are in contact with.
End-To-End Privacy
Our employees can't accidentally or even deliberately see the contents of any user's data. This is enforced technologically and with company policy.
The base Planrow app doesn't sync to any remote servers, so all your data remains solely on your device and never leaves it.
With our sync service, Planrow Pro, the text contents of your data are client-side encrypted with your password before it ever leaves your device to sync with our servers.
Other parties, us included, do not and cannot read your data — it's simply impossible without your password, which only you know. That's how we ensure that your data is private and strictly for your eyes only.
Encrypted In Transit
Whenever your data is in transit between you and us, everything is encrypted, and sent using a secure HTTPS connection.
Local Backups
The Planrow app comes with the Snapshots feature, which automatically and periodically stores backup copies of your work, so that any potential loss of work can be mitigated.
Snapshots are stored on-device and locally only, and not transmitted remotely to our servers. For privacy reasons, these backups are also deleted upon logging out.
Zero Tracking
Our software is designed and written to collect only the minimum amount data of data necessary for the purposes of app functionality.
To date, our apps across the web, desktop, and mobile platforms contain no software or code for analytics or tracking purposes whatsoever.
Secure Billing
Other than for in-app purchases on iOS and Android, which use their own Apple App Store and Google Play Store purchasing mechanisms respectively, we work with an established, trusted third party payment service provider, Stripe.
Your info is 100% secure — Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. Sensitive cardholder data does not hit our server, and is solely processed by Stripe.
Questions
If you have any concerns or questions regarding our security overview or Privacy Policy, please contact us at [email protected].
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